Frequently Asked Questions
Frequently asked questions
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What payment methods do you accept?
We accept almost all modes of payments. You no longer have to worry about limits! From the classic credit cards to modern gateways like PayPal, we've got all your needs covered. Also, remember those traditional bank transfers? Yes we do cover that too.
How do you handle shipping?
Details on shipping costs, delivery windows, the nations we ship to, and any free shipment criteria are all included in our shipping policy. We also offer order tracking information.
If an item doesn't fit or I'm not happy, can I return it or swap it?
Yes, we do offer an exchange and return policy. Items must meet specific requirements listed in our policy in order for customers to return or exchange them within the allotted time, which is typically within 30 days after purchase.
How can I follow up on my order?
When your order ships, we are going to give you a message with a tracking number. To track the progress of your delivery, use this tracking number on either our website or the website of the shipping company.
Do you provide shipping to other countries?
Indeed, we ship internationally to a number of nations. Depending on the destination, additional shipping costs and extended delivery dates can be necessary.
Ask Us Anything
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How do you recommend sizes?
To assist consumers in selecting the appropriate size, our sizing guide offers measurements for a variety of apparel items, including dresses, tops, trousers, and more. Before making a purchase, we advise consulting this advice.
Are there any special offers or price reductions?
We regularly provide sales, discounts, and exclusive deals. By signing up for our newsletter or following us on social media, customers can keep informed.
How do I connect to your customer care service?
During business hours, you can reach our customer service team by phone, email, or live chat. We are presently to answer any questions or address any issues you may possess. Or just have access to our contact page fill the form to reach us.
Do you replenish sold-out items?
Whenever feasible, we try to resupply popular items. To receive updates when an item is replenished, customers can sign up.
Do your items come from ethical or sustainable sources?
Sustainability and ethical conduct are our top priorities. We make an effort to collaborate with brands and suppliers who respect fair labour practices, ethical production practices, and ecologically friendly products.